International Corner  

International Affairs Administrators Develop Professional Skills at Workshop


More than 100 international affairs administrator from 23 universities around the world came to the NTU campus to develop their professional skills and career knowledge at the 13th University Administrators Workshop (UAW) on March 7–8.

The university’s historic Administration Building was chosen to be the workshop venue to give the international participants a feeling of NTU’s rich past. Indeed, the Office of International Affairs (OIA) actively sought to host this year’s UAW at NTU because we will celebrate our 90th anniversary this year.

Kyoto University, one of NTU’s main strategic partners, established the UAW 13 years ago. The workshop serves as a platform for exchanges and discussions regarding the promotion and management of the internationalization of higher education.

Representing institutions of higher learning from 12 countries, the participants work at several of the world’s most elite universities, including Kyoto University, Tokyo Institute of Technology, Chulalongkorn University, Hong Kong University of Science and Technology, University of Hong Kong, University of California, Davis, University of Sydney, University of Bordeaux, Korea University, National University of Malaysia, Monterrey Institute of Technology and Higher Education, and National Taiwan Normal University.

The main theme of the workshop was “Fostering Sustainable Talent Systems for University Administrators Responsible for International/Global Activities and Strategies.” The three sub-themes were employment and promotion systems, knowledge management, and on-the-job competence.

The participating international affairs administrators discussed a variety of important topics under these themes, including approaches to improving employee retention rates for international affairs staffers, ways to use big data to build databases that boost administrative efficiency, and methods of enhancing the cross-cultural communication and teamwork skills of administrative personnel.

Vice President for International Affairs Luisa Shu-Ying Chang extended a personal welcome to the international administrators at the opening ceremony of the workshop. On the first day, cross-group discussions and exchanges as well as a poster presentation session were held.

The OIA organized a poster design competition in hopes that the participants would benefit by learning about the management strategies and best practices of their counterparts.

The Senior Administrators Forum was held on the workshop’s second day. Speakers at the forum included Vice President Chang as well as senior administrators from Kyoto University, University of Hong Kong, University of California, Davis, Monterrey Institute of Technology and Higher Education, and Prince of Songkla University. The speakers exchanged views on two topics: the roles of international affairs offices in the internationalization of higher education and career development for international affairs administrators.

The final event of the workshop was group presentations. The groups presented the fruits of their discussions over the course of the workshop, and addressed the development of blue ocean strategies for higher education and internationalization.